Kanban SPEED KPIs

Ticket Velocity

Line Graph

• Y- Axis - Story Points

• X- Axis - Weeks

• Aggregation Method - Sum

Agile Project Management

• Jira

• Azure

N/A

Ticket velocity measures the size of tickets (in story points) completed in a defined duration

Date Range- <<Velocity>>

Team Capacity

Line Graph

• Y- Axis - Hours

• X- Axis - Weeks

• Aggregation Method - Sum

Agile Project Management

• Jira

• Azure

N/A

Team Capacity is sum of capacity of all team member measured in hours during a defined period 

Date Range- <<Capacity Hrs>>

 Number of Check-ins  

helps in measuring the transparency as well the how well the tasks have been broken down. 

Line Graph

•  Y- Axis - Count 

• X- Axis - Days

• Aggregation Method - Sum'

• Positive trend indication - Increase

Agile Project Management

• Repos

M1: 0-2

M2: 2-4

M3: 4-8

M4: 8-16

M5: >16

• It is calculated as a Count. Higher the count better is the ‘Speed’

• Maturity of the KPI is calculated based on the latest value

Date: <<Value>>

Code Build Time 

measures the time a job takes to build the code. 

Line Graph

• Y- Axis - Min

• X- Axis - Weeks

• Aggregation Method - Average

• Positive trend indication - Decrease

Agile Project Management

• Jenkins

• Bamboo

• Azure pipelines

M1 : > 45 min

M2 : 30-45 mins

M3 : 15-30 min

M4 : 5-15 min, 

M5 : <5 min

• It is calculated in  ‘Mins’. Lesser the time better is the ‘Speed’

• Maturity of the KPI is calculated based on the average of last 5 values that corresponds with the maturity scale

Date Range: <<min>>

Lead Time

is the time from the moment when the request was made by a client and placed on a board to when all work on this item is completed and the request was delivered to the client

Visualization: Text + Table

• Y- Axis - Percentage

• X- Axis - N/A

• Aggregation Method - Average

• Positive trend indication - Decrease

Agile Project Management

• Jira

• Azure

Lead time

M1 : > 60 days

M2 : 45-60 days

M3 : 30-45 days

M4 : 10-30 days, 

M5 : <10 days

Open to Triage

M1 : > 30 days

M2 : 20-30 days

M3 : 10-20 days

M4 : 5-10 days, 

M5 : < 5 days

Triage to Complete

M1 : > 20 days

M2 : 10-20 days

M3 : 7-10 days

M4 : 3-7 days, 

M5 : < 3 days

Complete to Live

M1 : > 30 days

M2 : 15-30 days

M3 : 5-15 days

M4 : 2-5 days, 

M5 : <2 day

It is calculated as the sum following

Open to Triage: Time taken from ticket creation to it being refined & prioritized for development

Triage to Complete: Time taken from start of work on a ticket to it being completed by team

Complete to Live: Time taken between ticket completion to it going live.

Each of the KPIs are calculated in 'Days'