Definition (Hover Text)

Source Tools

Graph type

Filters

Hover Format on KPI

Fields on Overlay

Business Logic

Calculation Formula

Trend

Maturity Levels

Instance level thresholds

Configurations

Processor Fields

• Defect Mapping

  • Issue Type to identify defects  eg; Defect , Bug

• Issue type Mapping

  • Issue type to be Included eg; Story , Defect , Bug

KPI Specific fields

• Workflow Status Mapping

  • Resolution type to be included eg; Invalid , Duplicate

  • Status to identify Rejected defects  eg; Rejected

  • Status to identify completed issues

How to Validate KPI

Suggested ways of working

Sample JQLs

Benefits of KPI

How does the KPI help