Definition (Hover Text)

Lead Time is the time from the moment when the request was made by a client and placed on a board to when all work on this item is completed and the request was delivered to the client

Source Tools

Jira

Graph type

Line

Y-Axis: Days

X- Axis:

Filters

Issue type

Hover Format on KPI

<X> Days

Fields on Overlay

1. Issue ID

2. Issue Type

3. Description

4. Created date

5. Closed date

6. Lead time (In Days)

Business Logic

Calculation Formula

Trend

Inversely Proportional - Higher lead time is considered bad

Maturity Levels

M1 : > 60 days,

M2 : 45-60 days,

M3 : 30-45 days,

M4 : 10-30 days,

M5 : <10 days

Instance level thresholds

20 Days

Configurations

Processor Fields

KPI Specific fields

Issue type to be included

Status to identify completion

How to Validate KPI

Suggested ways of working

Sample JQLs

Benefits of KPI

How does the KPI help