The KnowHOW application offers robust support for a wide range of Key Performance Indicators (KPIs) driven by data processed from Jira. This feature greatly aids end-users in analyzing and gaining insights into different performance indicators utilized within their respective project.
Effectively configuring Jira tool in KnowHOW involves two steps-
**While configuring the tool, User may come across below terminologies, hence it is recommenced to go through glossary below-
Terminology | Explanation |
|---|---|
Jira Query Language | |
Jira Mappings | |
Jira Board | |
Local KPI Mapping | |
Global KPI Mapping |
To Add/Edit Jira Tool Configuration navigate to setting< project< project setting < click on Add/Edit Configuration (Refer to /wiki/spaces/PSKNOWHOW/pages/2916364 for project setup/configuration)
Add Configuration
Navigate to the above page
Click on the “Set Up“ button to open a Jira configuration window
Select the Existing Jira connection or create a new Jira connection ( Refer to the page to configure a new Jira connection)
Enter Jira Project Key
Select JQL or Board option using the toggle (It cannot be updated after it has been saved.)
Select a board from the Jira board or enter a JQL query based on the requirement
Select the Jira Configuration template from the drop-down
Save the changes by clicking the ‘save’ button to save the changes.
Congrats, we are done with all steps and it is ready to use
Edit Configuration
Navigate to the above page
Update all the required fields
Note - The option to choose between Board or JQL can only be done once for a Project configuration. If the option needs to change i.e. from Board to JQL or vice versa, a new project needs to be created.