Definition (Hover Text)

measures the percentage of tickets that pass QA first time (without stimulating a return transition or not having a linked defect)

Source Tools

Jira, Azure Boards

Graph type

Line

Filters

<None>

Hover Format on KPI

Sprint Name: <<Percentage Value>>

FTP Stories: <<Value>>

Closed stories: <<Value>>

Fields on Overlay

1. Sprint Name

2. Story ID

3. Issue Description

4. First Time Pass

Business Logic

Calculation Formula

No. of issues closed in a iteration which do not have a return transition or any defects tagged/ Total no. of issues closed in the iteration.

Trend

Positive trend indication - Increase

Maturity Levels

M1 <25% 

M2 >=25-50% , 

M3 - >=50-75% , 

M4 - >=75-90%  , 

M5 - >=90%

Instance level thresholds

Configurations

Processor Fields

NA

Mandatory fields

• Issue type Mapping

  • Issue types to consider ‘Completed status eg; Story, Tech Story

• Workflow Status Mapping

  • Status to identify completed issues eg; Closed ,Resolved,, Done , Live

• Status for 'In Development' issues eg; Analysis, In Progress

• Status to Identify In Testing Status

How to Validate KPI

Suggested ways of working

Sample JQLs

basic JQL query to get the issues completed in a sprint: project = "Your Project Name" AND Sprint in closedSprints() AND status in (Done, Closed)

JQL query to get the issues that were completed without needing to be re-opened: : project = "Your Project Name" AND Sprint in closedSprints() AND status in (Done, Closed) AND NOT status changed AFTER -1w TO "In Progress"

Benefits of KPI

How does the KPI help

The First Time Pass Rate KPI measures the percentage of products or services that pass quality checks on the first attempt, reducing rework, improving customer satisfaction, increasing productivity, and identifying areas for improvement.