Overview | ||
|---|---|---|
Definition (Hover Text) | It tracks issue progress and identifies areas for improvement by calculating work versus wait time percentage. | |
Source Tools | Jira | |
Graph type | Line Y-Axis: Days X- Axis: < 1 week, < 2 Weeks, <1 Month, < 3 Months, <6 Months | |
Filters | Issue type | |
Hover Format on KPI | <X> % | |
Fields on Overlay | Enhancement required | |
Business Logic | ||
Calculation Formula | ||
Trend | Directly Proportional - Higher Flow Efficiency is considered good; Lower Flow Efficiency is considered bad | |
Maturity Levels | N/A (To be defined in future) | |
Instance level thresholds | N/A | |
Configurations | ||
Processor Fields | KPI Specific fields | Status to identify Wait statuses Status to identify Closed statuses
|
Mandatory fields | NA | |
How to Validate KPI | ||
Suggested ways of working | ||
Sample JQLs | ||
Benefits of KPI | ||
How does the KPI help | ||
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