This view has KPIs that explain the health and hygiene of Product Backlog. It is recommended to the be referred by the complete Scrum team that includes the Product owner, Scrum Master, developers, QA etc.
Sub tab | KPI Name and brief | Rationale for capturing the KPI | Tools | Definition | Configurations |
Summary | Backlog Count by Issue type | JIRA | Provides a detailed breakup of the total issue count in the backlog based on issue types. enabling effective issue management and prioritization. | ||
Summary | Backlog Count by Status | JIRA | Provides a detailed breakup of the total issue count in the backlog based on Status. enabling effective Status management and resolution. | ||
Summary | Defect Count by Type | JIRA | Provides a detailed breakup of the total issue count in the backlog based on Defect types. enabling effective defect management and resolution. | ||
Backlog Health | Issues without Story link | The KPI has 2 data points
| JIRA/Zephyr/XRay | # of total defects without Story link: Count of all open defects that have been raised in the last 15 months # of total non-regression test cases without story link | |
Backlog Health | Defect Reopen rate | The widget should show
| JIRA | Defect Reopen Rate measures number of defects reopened out of the total number of defects raised. | |
Backlog Health | Backlog Readiness | The widget shows
| JIRA | Ready Backlog = No. of issues which are refined in the backlog. This is identified through a status in jira/azureboards Backlog Strength = Size of issues refined in the backlog / Average velocity of last 5 sprints It is calculated in terms of no. of sprints. Recommended strength is 2 sprints Readiness cycle time - average time taken for Backlog items to be refined | |
Backlog Health | Refinement Rejection Rate | The widget is a line graph which shows data for last 5 months. Each month user gets to see.
| JIRA | Refinement Rejection Rate measures the percentage of stories rejected during refinement as compared to the overall stories discussed. | Workflow status needs to be added in these 3 fields under mappings
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Backlog Health | Product defects ageing by priority | The KPI measures the effectiveness of Defect Backlog prioritization and is useful for Product Owner, Scrum Master and the development team | JIRA | This groups all open production defects that are created in the last 15 months by standard ageing buckets - <1 Month, 1-3 Month, 3-6 Month, 6-12 Month, > 12 Month. These defects can be filtered based on 'Priority'. | |
Backlog Health | Iteration Readiness | Depicts the readiness of a forthcoming iteration in relation to the quality of the Refined backlog. enabling effective iteration planning and execution. | JIRA | Depicts the readiness of a forthcoming iteration in relation to the quality of the Refined backlog. enabling effective iteration planning and execution. | |
Epic View | Epic Progress | Showcases the progress of each epic in a backlog, presenting the total count and percentage completion, assisting in the monitoring, and tracking of epic progress. | JIRA | ||
Flow KPIs | Lead time | Lead Time is the time from the moment when the request was made by a client and placed on a board to when all work on this item is completed and the request was delivered to the client | JIRA | It is calculated as the sum of Ideation time, Development time & Release time | |
Flow KPIs | Time in Statuses (Cycle Time) | Ideation time (Intake to DOR): Time taken from issue creation to it being ready for Sprint Development time (DOR to DOD): Time taken from start of work on an issue to it being completed in the Sprint as per DOD Release time (DOD to Live): Time taken between story completion to it going live. | JIRA | Each of the KPIs are calculated in 'Days' . Lower the time, better is the speed & efficiency of that phase | |
Flow KPIs | Flow Load | It indicates how many items are currently in the backlog. This KPI emphasizes on limiting work in progress to enabling a fast flow of issues | JIRA | ||
Flow KPIs | Flow Distribution | It evaluates the amount of each kind of work (issue types) which are open in the backlog over a period of time | JIRA |