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Effectively configuring Jira tool in KnowHOW involves two three steps-

  1. Setup Jira Query Language (JQL) or Jira Board.

  2. Setup Run Jira Mappings.

**While configuring the tool, User may come across below terminologies, hence it is recommenced to go through glossary below-

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Terminology

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Explanation

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Jira Query Language

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Jira Mappings

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Jira Board

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Local KPI Mapping

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Global KPI Mapping

To Add/Edit Jira Tool Configuration navigate to setting< project< project setting < click on Add/Edit Configuration (Refer to /wiki/spaces/PSKNOWHOW/pages/2916364 for project setup/configuration)

Add Configuration

  • Navigate to the above page

  • Click on the “Set Up“ button to open a Jira configuration window

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  • Select the Existing Jira connection or create a new Jira connection ( Refer to the page to configure a new Jira connection)

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  • Enter Jira Project Key

  • Select JQL or Board option using the toggle (It cannot be updated after it has been saved.)

  • Select a board from the Jira board or enter a JQL query based on the requirement

  • Select the Jira Configuration template from the drop-down

  • Save the changes by clicking the ‘save’ button to save the changes.

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  • Congrats, we are done with all steps and it is ready to use

Edit Configuration

  • Navigate to the above page

  • Update all the required fields

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  1. Processor

  2. Checking Data and Managing field mapping configurations.