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KPI Name

Wastage

Definition (info)

Wastage = Blocked time + Wait time , Blocked time - Total time when any issue is in a status like Blocked as defined in the configuration or if any issue is flagged., Wait time : Total time when any issue is in status similar to Ready for testing, ready for deployment as defined in the configuration etc.

Calculation Logic

  • Two configuration fields need to be added under Workflow Status mapping under Jira mappings

    • ‘Wastage - Blocked Status’

      • The statuses that signify that team is unable to proceed on an issue due to internal or external dependency like On Hold, Waiting for user response, Blocked etc should be included. 

    • ‘Wastage - Wait Status’

      • The statuses wherein no activity takes place and signify that the issues needs to move to picked up by a team member like Ready for deployment, Ready for testing etc

  • Saturday and Sunday are excluded in calculation of Blocked time and Wait time

Filters

Filter by priority

Filter by issue type

Columns in Overlay Screen

  1. Issue ID

  2. Issue Type

  3. Description

  4. Size

  5. Blocked time

  6. Wait time

  7. Total wastage

Configuration

Processor Fields

NA

Mandatory fieldsNA

  • Status to identify Wait Status

  • Status to identify Blocked status