PSknowHOW pulls the data from all connected tools for configuration specified for each project during project setup.
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In case processor run is successful then user will get 'Success' status.
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In case processor run is not successful then user will get 'Failure' status.
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Note -
To find the reason for failure, please take a look at the generated logs at the server.
The Jira processor takes some time to pull the data, so please allow few minutes for processor to complete before veryfying the data.