The KnowHOW application offers robust support for a wide range of Key Performance Indicators (KPIs) driven by data processed from Jira. This feature greatly aids end-users in analyzing and gaining insights into different performance indicators utilized within their respective project.
To effectively configure Effectively configuring Jira tool in
To Add/Edit Jira Tool Configuration navigate to setting< project< project setting < click on Add/Edit Configuration (Refer to /wiki/spaces/PSKNOWHOW/pages/2916364 for project setup/configuration)
Add Configuration
Navigate to the above page
Click on the “Set Up“ button to open a Jira configuration window
Select the Existing Jira connection or create a new Jira connection ( Refer to the page to configure a new Jira connection)
Enter Jira Project Key
Select JQL or Board option using the toggle (It cannot be updated after it has been saved.)
Select a board from the Jira board or enter a JQL query based on the requirement
Select the Jira Configuration template from the drop-down
Save the changes by clicking the ‘save’ button to save the changes.
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Congrats, we are done with all steps and it is ready to use
Edit Configuration
Navigate to the above page
Update all the required fields
Note - The option to choose between Board or JQL can only be done once for a Project configuration. If the option needs to change i.e. from Board to JQL or vice versa, a new project needs to be createdKnowHOW involves three steps-