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Definition (Hover Text)

It tracks issue progress and identifies areas for improvement by calculating work versus wait time percentage.indicates how many open items are currently in the backlog.
This KPI emphasises on limiting WIP issues to expedite the flow

Source Tools

Jira

Graph type

Line

Y-Axis: DaysCount of issues

X- Axis: < 1 week, < 2 Weeks, <1 Month, < 3 Months, <6 MonthsTime

Filters

Issue typeNA

Hover Format on KPI

<X> %

Fields on OverlayEnhancement required

1. Date

2. Column for each workflow status

Business Logic

Calculation Formula

TrendDirectly Proportional - Higher Flow Efficiency is considered good; Lower Flow Efficiency is considered bad

The cumulative flow load should be in control. An increasing load in not desirable.

Maturity Levels

N/A (To be defined in future)

Instance level thresholds

N/A

Configurations

Processor Fields

Mandatory fields

• Issue types to be included

• Status to identify In Progress issues

• Status to identify Testing Statuses

• Status when ‘Story’ issue type is created

How to Validate KPI

Suggested ways of working

Sample JQLs

Benefits of KPI

How does the KPI help