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Definition (Hover Text)

It tracks issue progress and identifies areas for improvement by calculating work versus wait time percentageFlow Distribution evaluates the amount of each kind of work (issue types) which are open in the backlog over a period of time.

Source Tools

Jira

Graph type

Line

Y-Axis: DaysCount of issues

X- Axis: < 1 week, < 2 Weeks, <1 Month, < 3 Months, <6 MonthsTime

Filters

Issue typeNA

Hover Format on KPI

<X> %

Fields on OverlayEnhancement required

1. Date

2. Column for each Issue Type configured

Business Logic

Calculation Formula

Trend

Directly Proportional - Higher Flow Efficiency is considered good; Lower Flow Efficiency is considered bad

Maturity Levels

N/A (To be defined in future)

Instance level thresholds

N/A

Configurations

Processor Fields

KPI Specific Mandatory fields

Status to identify Wait statuses

• Issue Types to be included

How to Validate KPI

Suggested ways of working

Sample JQLs

Benefits of KPI

How does the KPI help