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The KnowHOW application offers robust support for a wide range of Key Performance Indicators (KPIs) driven by data processed from Jira. This feature greatly aids end-users in analyzing and gaining insights into different performance indicators utilized within their respective project.

To effectively configure Jira tool in

To Add/Edit Jira Tool Configuration navigate to setting< project< project setting < click on Add/Edit Configuration (Refer to /wiki/spaces/PSKNOWHOW/pages/2916364 for project setup/configuration)

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  • Navigate to the above page

  • Click on the “Set Up“ button to open a Jira configuration window

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  • Select the Existing Jira connection or create a new Jira connection ( Refer to the page to configure a new Jira connection)

  • Enter Jira Project Key

  • Select JQL or Board option using the toggle (It cannot be updated after it has been saved.)

  • Select a board from the Jira board or enter a JQL query based on the requirement

  • Select the Jira Configuration template from the drop-down

  • Save the changes by clicking the ‘save’ button to save the changes.

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