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KPI Name | Definition | Calculation logic | Filters | Overlay Screen | |
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Iteration Commitment | Iteration commitment illustrates the scope of work committed by the team at the beginning of iteration. The KPI also shows the scope of work added and removed during the iteration. And finally the KPI shows the Overall commitment which is Initial committed adjusted with Scope changes.Scope of work is evaluated in terms of issue count /size of work in Story points (SP)and story points the Initial commitment (issues tagged when the iteration starts), Scope added and Scope removed. | The widget should show
| Filter by issue type Filter by Status |
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Planned Work Status | Planned work signifies that part of iteration backlog that was refined and sized by the team during iteration planning. In KnowHOW, if Due date is added to an issue it is considered as Planned work Planned work status shows 3 elements of information
For the KPI to reflect meaningful info,
| It shows count of the issues having a due date which are planned to be completed until today and how many of these issues have actually been completed. It also depicts the delay in completing the planned issues in terms of days. | Planned - Show only the ones with due date Actual Delay is calculated between due Date & completed Date of issue. Potential Delay is calculated between due Date & Predicted Completed Date. | Filter by Issue type Filter by Priority |
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Unplanned Work Status | Unplanned Work Status keep track It shows count of the issues which doesn’t do not have a due date. It also shows the completed count amongst the unplanned issues. | Overall Unplanned - Show the issues which doesn’t have due date Completed - Show amongst the ones which are not having due date and completed. | Filter by Issue type Filter by Priority |
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Work Remaining | Work Remaining KPI illustrates the remaining work in the iteration in terms of No. of Issues/ Size of Work (in SP) and in terms of Remaining Hours count of issues & sum of story estimates. Sum of remaining hours required to complete pending work. In addition, it also shows the potential delay because of all pending stories. Potential delay and predicted completion date can be seen for each issue as well For the KPI to reflect meaningful info, Update Due date on each issue Update remaining estimate on each issue . For any stories spilled, update the due date so that is falls between the active iteration Issues that show up in the KPI are based on the ‘Issues not completed’ list in Sprint report in Jira. | Issue count - Total no. of issues that are not completed. Story Points - Sum of story points of all issues not completed Hours - Sum of remaining hours of all incomplete issues in Jira Potential Delay - Show in Days (sum of max. delay of each assignee) Source of this KPI is Jira. To see the latest data, run the Jira processor from KnowHOW settings The Delay of in progress stories was getting add up to subsequent stories, so we have changed the logic as per below On Overlay we are showing delay of all the stories, but on kpi, calculation of only in progress stories are applied In Active sprint ** - *(1)* {+}In progress stories{+}: the delay will be calculated as per today's date i.e., todays's date + remaining estimate, for all the stories marked as *in progress* -
** - the delay in all the stories will be calculated from sprint end date + remaining estimate | Filter by Issue type Filter by Status |
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Issues likely to spill | Issues likely to spill It gives intelligence to the team about number of issues that could potentially not get completed . This prediction is based on the the Predicted Completion date i.e if Predicted completion during the iteration. Issues which have a Predicted Completion date > Sprint end date for an issue, it is considered to be potential spillSource of this KPI is Jira. To see the latest data, run the Jira processor from KnowHOW settingsare considered. | This widget shows number of issues likely to spill. It is based on the logic of remaining estimate of an issue and comparing it with the remaining time in the sprint. 1 day considered as 8 hours | Filter by Issue type Filter by Priority |
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Closures possible today | Closures possible today It gives intelligence to users about how many issues can be completed on a particular day of an iteration. An issue is included as a possible closure based on the calculation of Predicted completion date. Source of KPI is Jira and KnowHOW | This widget should show Closures possible on a day based on
One multi-select filter of issue type Logic to calculate is
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Quality Status | Quality status as a KPI It showcases the basic defect related metric that helps distinguish between story related defects, defects arising out of regression and their correlation to the complexity of work taken in the iteration The KPI shows:
count of defect linked to stories and count that are not linked to any story. The defect injection rate and defect density are shown to give a wholistic view of quality of ongoing iteration |
Note:
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First Time Pass Rate | First Time Pass Rate measures the percentage Percentage of tickets that pass QA first time (without stimulating a passed QA with no return transition or defect tagged)any tagging to a specific configured status and no linkage of a defect. | First Time Pass Stories - Stories which are not having return transition or defect tagged. Total Stories - Complotted issues from sprint report. First Time Pass Rate - First Time Pass Stories/Total Stories. Note:
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Wastage | Wastage considers total time an issue was not being worked upon by anyone in the team after moving to in progress. This is calculated based on the configured statuses or flagging of issues in Jira. For e.g. If On Hold status is configured as Blocked, that are considered as either on Hold status or in Queue status. On hold status could be 'Blocked', and Wait status could be Ready for Testing, Ready for deployment = Blocked time + Wait time , Blocked time - Total time when any issue is in a status like Blocked as defined in the configuration or if any issue is flagged., Wait time : Total time when any issue is in status similar to Ready for testing, ready for deployment as defined in the configuration etc. |
| Filter by priority Filter by issue type |
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Defect count by RCA | It shows the breakup of all defects within an iteration by root cause identified. | ||||
Defect count by RCA gives graphical representation of no.of issues by Root cause RCAStatus | It shows the breakup of all defects within an iteration by status. User can view the total defects in the iteration as well as the defects created after iteration start. | ||||
Defect count by Priority | It shows the breakup of all defects within an iteration by priority. User can view the total defects in the iteration as well as the defects created after iteration start. | ||||
Iteration Burnup | Iteration Burnup KPI shows the cumulative actual progress against the overall scope of the iteration on a daily basis. For teams putting due dates at the beginning of iteration, the graph additionally shows the actual progress in comparison to the planning done and also predicts the probable progress for the remaining days of the iteration. | User should able to see count of issues closed daily broken by issue type Chart type - Clustered Column X-Axis - Days (Dates) Y-Axis - Count |
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Estimate vs Actual | Estimate vs Actual gives a comparative view of the sum of estimated hours of all issues in an iteration as against the total time spent on these issues Source of this KPI is Jira fields - Original Estimate and Logged Work To see the latest data, run the Jira processor from KnowHOW settings issues. | Shows 2 data points
The above information should be summed up for all issues in the selected sprint This KPI can be filtered based on
Both work in combination ℹ
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Estimation HygieneCombination of
| Estimation Hygiene acts as an indicator to identify issues which are either not estimated and the It shows the count of issues which do not have logged work. *This is just to measure the hygiene of Jira usage by a team Source of this KPI is Jira. To see the latest data, run the Jira processor from KnowHOW settingsestimates and count of In progress issues without any work logs. | KPI to be renamed to 'Issues without Estimates' One Multi-select Dropdown to filter by issue type Legend has to be changed to
One Multi-select Dropdown to filter by issue type Legend has to be changed to
Remove Stories without estimates Missing |
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