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Overview

Definition (Hover Text)

gives a measure of efficiency of the development team in closing defects raised because of new functionalities within the iteration

Source Tools

Jira, Azure Boards

Graph type

Line

Filters

-

Hover Format on KPI

Sprint Name: <<Percentage Value>>

Closed Defects: <<Value>>

Total Defects : <<Value>>

Fields on Overlay

  • Sprint Name

  • Defect ID

  • Issue Description

  • Defects Removed

Business Logic

Calculation Formula

No. of defects in the iteration that are fixed/ Total no. of defects in a iteration

Trend

Higher the percentage, better is the ‘Quality’

Maturity Levels

M1 <25% 

M2 >=25-50% , 

M3 - >=50-75% , 

M4 - >=75-90%  , 

M5 - >=90%  

Instance level thresholds

Global Configurations- (Field Mapping)

Processor FieldsNA

Whenever we update the defect mapping and issue type mapping, whether we add or remove any issue type, we must run the processor. This is necessary to show the changes in the KPI.

Defect Mapping :

image-20240704-094534.pngImage Added

 

Mandatory fields

  • Resolution type to be included

  • Status to identify Rejected defects

    • Status to identify completed issues

     

    Project Settings

    1. Navigate to Project Settings: Start by going to the Project Settings in your application.

    2. Access the Mapping Section: Within Project Settings, find and click on the Mapping option.

    3. Mandatory Field: In the Mapping section, you’ll find the Mandatory Field. This is where you’ll configure the necessary global mapping fields.

    4. Configure the Fields:

    Defect Mapping :

    • Issue Type to identify Defect - all the issue type that signify defect

    image-20240704-094534.pngImage Added

    How to Validate KPI

    Suggested ways of working

    Sample JQLs

    JQL query to get the defects found and fixed during a sprint: project = "Your Project Name" AND issuetype = Bug AND Sprint in closedSprints() AND status in (Done, Closed)

    JQL query to get the total defects found during and after a sprint: project = "Your Project Name" AND issuetype = Bug AND (Sprint in closedSprints() OR createdDate > endOfSprint)

    Benefits of KPI

    How does the KPI help

    The Defect Removal Efficiency KPI measures the effectiveness of the testing process in identifying and removing defects before they reach production. It helps teams improve the quality of the product, reduce the cost of fixing defects, and increase customer satisfaction by identifying areas for improvement in the testing process and ensuring that defects are caught early in the development cycle.

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