Definition (Hover Text)

measures the percentage of defects leaked from the current testing stage to the subsequent stage

Source Tools

Jira, Azure Boards

Graph type

Line

Filters

-

Hover Format on KPI

Sprint Name: <<Percentage Value>>

Escaped Defects: <<Value>>

Total Defects : <<Value>>

Fields on Overlay

• Sprint Name

• Defect ID

• Issue Description

• Escaped Defect

Business Logic

Calculation Formula

No. of  valid defects reported at a stage (e.g. UAT)/ Total no. of defects reported in the current stage and previous stage (UAT & QA)

Trend

Lesser the percentage, better is the ‘Quality’

Maturity Levels

M1 - >=90% 

M2 - >=75-90%

M3 - >=50-75% , 

M4 >=25-50% , 

M5 <25%   

Instance level thresholds

Configurations

Processor Fields

• Escaped defects identification

Mandatory fields

• Issue Type Mapping

  • Issue types which will have linked defects  eg; Story, Tech Story

How to Validate KPI

Suggested ways of working

Sample JQLs

project in ("XYZ") and component =ABC and type in (Defect) and issueFunction in linkedIssuesOf("type in (Story) AND sprint in(407)") and label ="ClientDefect")

Benefits of KPI

How does the KPI help

The Defect Seepage Rate KPI helps teams proactively identify and address weaknesses in the quality assurance process, minimizing the number of defects that escape to production or later stages. This results in improved product quality, reduced customer-reported issues, and increased customer satisfaction by ensuring a higher level of reliability and stability.