Page Comparison

Definition (Hover Text)

It tracks issue progress and identifies areas for improvement by calculating work versus wait time percentage.

Source Tools

Jira

Graph type

Line

Y-Axis: Days

X- Axis: < 1 week, < 2 Weeks, <1 Month, < 3 Months, <6 Months

Filters

Issue type

Hover Format on KPI

<X> %

Fields on Overlay

Enhancement required

Business Logic

Calculation Formula

Trend

Directly Proportional - Higher Flow Efficiency is considered good; Lower Flow Efficiency is considered bad

Maturity Levels

N/A (To be defined in future)

Instance level thresholds

N/A

Configurations

Processor Fields

NA

KPI Specific Mandatory fields

Status to identify Wait statuses

Status to identify Closed statuses

How to Validate KPI

Suggested ways of working

Sample JQLs

Benefits of KPI

How does the KPI help