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This section covers the Frequently Asked Questions regarding various functionalities/troubleshooting steps of PSKnowHOW.

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titlePSknowHOW can it be deployed on any cloud?

PSknowHOW can be deployed in any cloud which can support docker. it has been already deployed in Kubernetics, AWS terraform and GCP.

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titleWhat kind of support PSknowHOW can provide?

PSknowHOW is fully configurable and can support any WoW as long as team is following Scrum or Kanban standards.

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titleHow to validate PSknowHOW KPI's dashboard data?

Go to your Jira server and select any sprint to validate as per your wish and then apply the JQL to fetch the data in Jira and compare the output with respect to KnowHOW dashboard data and start validating the data..If after doing all this you still see the data gap b/w Jira server and KnowHOW server, you can raise a DOJOSupport Request.

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titleWhat happen in Jira when we delete OR make some changes in Sprint. Does it still show deleted/changes made in the Sprint in PSknowHOW Das?

If sprint is deleted, you want to clean up and re fetch the items.If there are changes like date modified, namemodified, restart the collector and it will get updated in DB

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titleI am Am getting 403 in UIerror page, what should I do?

You have to add the IP and DNS address in the customapi.properties:

corsFilterValidOrigin=localhost,10.202.11.248

If you’re still facing any issue, then you can raise a DOJOSupport Request.

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titleWhat If I have deleted delete some stories from in JIRA,but . Does it is still visible in PSknowHOW KPIs Dashboard?

Clean up the DB and prefetch itemsitem

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titleNeed, How can I see customize filters for on Kanban board.

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titleAnd there are What are the likely scenarios when "no parent stories for the bugs " stories are linked to defects in client environment?

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titleDue to some client workflow process, they are not much agile so how to use KnowHOW for this kind of scenarios. As Client is using managed serviceWhen client is using managed services. in this type of scenarios how can we leverage PSknowHOW Dashboard?

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titleThere should be an Any option to see the sprint name in test execution % kpi widget so that it will be easy to where we can see the test execution data.?

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titleThe What should be the default benchmark dotted red line for defect injection rate should be configurable otherwise it is questionable for most of the clients.
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titleThe defect removal KPI average calculation is happening wrongly e.g. there are 4 sprints and 2 sprint has 20,30 defect removal but in remaining two it is 0 so when it shows in aggregated view it is averaging from all four sprints.. Is this configurable?