Why am I not getting the correct data on the Wastage KPI?
There are two configuration options: Blocked issue and Include flagged issue. Make sure to select one of these options.
Update the mapping for "Status to Signify queue" (e.g. Ready for Testing, Code Review).
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The end date of the sprint does not match with the Jira sprint end date.
Some projects have a time zone difference in Jira, causing a 5-hour variation in the end dates.
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What steps should I take if an active sprint is not visible in Iteration Board of KnowHOW?
If you encounter an active sprint that is not visible in KnowhOW, consider any recent changes in Jira teams or board configurations, as well as any alterations in team assignments. Ensure that updates regarding board names, teams, or any other relevant changes are reflected accurately in KnowhOW configuration